Weight loss journeys happen outside the scale

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What patients are saying about Willow

4.9/5 (2200 + 5 star reviews)

"I'm a registered dietitian and know how to eat healthy and exercise but I gained 20 pounds after menopause and had a tough time getting that weight off. I used the injectables and within 5 months have lost 20 pounds. I have a regular biking/walking program now that it's summer so with diet, meds and exercise, the weight has come off nicely. Customer service has been great and responses within 1 day. Great experience all around!"

Becky U.

"Willow is hands down the best decision I've made for my health! The semaglutide injections have made it so much easier to lose weight, I don't feel hungry all the time, and I don't obsess over food anymore. I've lost 30 lbs, and I'm feeling more confident every day. Plus, their customer service is fantastic! 10/10 recommend!"

Ana O.

"I was 100% satisfied with the experience, then Willow managed to improve the experience even more when a non-weight loss related issue came up suddenly. I could not have asked for better response time & actions taken. I'm so happy I chose Willow given all of the providers out there."

Susan K.

"Nothing but a good experience with Willow. I'm almost to my goal weight. I've lost 25 lbs. From the doctors to the staff everyone is great and very responsive. I've referred a friend and she is having a great experience too. Highly recommended!"

Olga C.

"I've been using Willow for 4 months now and although they are a bit more expensive than other sites for GLP, I am sticking with them because I appreciate the fast response and personal physician care. Many other sites just dole out meds unsupervised and it's impossible to get a hold of a human. I also feel like their GLP combo with Vitamin B is really helpful."

Meg T.

"Really good experience with the Willow team. They understood my issues and helped me stay motivated. The options are easy and the meal suggestions are tasty which easily helps when trying new things. It has been more about learning way of life and habit building for me so this was all really helpful."

Rudi V.

"I've had such a great experience from start to finish. The customer service is outstanding (thanks Mallory) and every question I had for the doctor or the team was answered quickly and with real care. Thanks to their support, I've reached my goal and finally lost the weight I couldn't lose on my own. I highly recommend them to anyone on a similar journey!"

Romy H.

"This is the first time in YEARS that I've enjoyed looking in the mirror! I've lost 22 lbs, but more than that, my confidence has been restored. The support from their team is amazing (shoutout Jethel and Dr Green), and I love how easy it is to adjust shipments. Seriously, if you're on the fence, just go for it!"

Megan C.

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Frequently asked questions

What medications do you prescribe?

Willow offers access to the following medications, when appropriate and prescribed by a US-licensed doctor:

Semaglutide injection
Semaglutide oral dissolving tablets
Tirzepatide injection
NAD+ injection

Availability may vary by state, eligibility, and doctor determination.

Do you require insurance?

No. Willow does not require insurance and accepts HSA/FSA. Your monthly price covers your online visit with a licensed physician and, if prescribed, your medication and shipping. Treatment is prescribed only when your doctor determines it’s medically appropriate.

What if side effects occur?

All medications, including the GLP-1 and NAD+ treatments offered through Willow, carry potential side effects and risks, which vary by product. Your Willow physician will review your medical history and discuss what to expect before you start treatment.

If you experience side effects while on any Willow medication, please reach out to the Willow team promptly for assistance or to address any concerns.

For complete safety information on each of our medications, including possible side effects, warnings, and precautions, visit our Important Safety Information page.

Do I need to make changes to my diet with Willow?

We believe in a sustainable and flexible approach to nutrition, without imposing limitations on your diet. Our goal is to guide you in establishing healthy eating habits, complemented by the medication. We encourage maintaining a nourishing, high-protein diet, and many patients report losing weight without needing uncomfortably restrictive dieting or calorie counting

How long will it take to receive my medication?

Once your Willow doctor verifies your identity, reviews your health history, and writes your prescription, we’ll send your order to our Willow pharmacy. Pharmacy processing takes 2–4 business days. After it ships, delivery to your home typically takes 2–3 days via FedEx or UPS.

In rare periods of high volume, timelines can extend. If that happens, or if you have any questions, please reach out to our Patient Services team. We are always happy to help!

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Willow is a telehealth platform that connects patients with independent, licensed physicians. Prescription medications, including compounded medications, are available only if prescribed after an online consultation with a licensed physician. Compounded medications (including compounded semaglutide, tirzepatide, and NAD+) are not approved by the FDA, and the FDA does not review compounded medications for safety, effectiveness, or quality. These medications are prepared by state-licensed compounding pharmacies that operate under state board of pharmacy oversight and are required to meet USP compounding standards. Compounded medications are not brand-equivalent. Willow is not the compounding pharmacy or manufacturer. Prescription product availability varies by state. Individual results may vary and are not guaranteed. Prescription medications carry risks and side effects; review the risk information on each product page and talk with your doctor about whether treatment is appropriate for you. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration; these products are not intended to diagnose, treat, cure, or prevent any disease. The information on this website is for informational purposes only and is not medical advice. If you are experiencing a medical emergency, call 911.